Customer Service Team Leader/Assistant Manager

Houghton, MI
Full Time
Manager/Supervisor

Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.

Position responsibilities include:

  • Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members
  • Operating store according to budget
  • Ensuring proper handling and processing of donations
  • Ordering and maintaining store supplies
  • Completing Monthly Safety Site Inspections, Incident/Accident reports, Team Meeting and Safety minutes, and other reports on a regular basis

Minimum and preferred qualifications:

  • High School Diploma or GED
  • Retail work experience required
  • Experience in a management/supervisory retail setting preferred.
  • Must be willing to work evenings, weekends, and some holidays. 

Pay will be based on experience with starting wage range of $36,000 plus bonuses. Goodwill Industries offers a dynamic, supportive work culture, a comprehensive benefit package, and opportunities for advancement.

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